FAQ’s

See answers to some of our Frequently Asked Questions below:

COMPANY FAQs

Where is Tri-Sophia based?

  • Tri-Sophia is based in Johannesburg, South Africa

Who owns Tri-Sophia Africa?

  • Tri-Sophia is 100%-South African owned company.

What is Tri-Sophia Africa’s core business model?

  • Our main business is defined with 3 pillars – Distribution, Art and Engineering. These 3 pillars are well synchronized and complement each other as an integrated value-chain.
  • We firmly believe in a Business Partnership. Everyone knows a business does not exist without it’s customers. Similarly, we cannot do anything without our business partners (suppliers). We respect our customers and suppliers in the same way.

What makes Tri-Sophia Africa stand out from other companies?

  • We give undivided attention to our clients. Companies tend to change the level of services depending on their business volume – we provide the same standard of support for all of our customers.
  • We are always ready for challenges. If a client asks for something out of our product/service portfolio, we will try our best to do proper research and provide relevant feedback.

What is Tri-Sophia Africa’s Vision for South African Market?

  • As a Level-1 BBBEE Contributor, we are fully aware of our mission to contribute to our local economy via opportunity creation, skill development and fellow enterprise development.

Who are Tri-Sophia Africa’s Partners?

  • Our partners are mainly from South Africa, we do also have an international partners in Asia, Europe and USA.

SERVICE FAQs

Product Availability:

  • We have certain products in stock in South Africa. Our products and services are always available to everyone in South Africa.

Delivery estimates and courier:

  • Depending on the area of the client, as well as availability of equipment. Once the client has made payment or given a deposit, the goods shall be couriered. Courier fees will be added to quotation based on area.

Prices:

  • For any products and services, please feel free to enquire via enquiry forms on this website or WhatsApp. Alternatively, email us at info@trisophia.co.za.

Trading Terms:

  • Our standard term is ex Work at our office. Delivery with courier can be arranged at additional cost to the customer account. For import goods, we can offer flexible terms such as FOB and CIF, etc…

Trading Currency:

  • We work with ZAR, EUR and USD (if you would like to deal with another currency, please contact us beforehand).

Meetings:

  • We are a Digital friendly business. We welcome web-based meetings or digital communication for our business transactions.

Online Shop:

New Suppliers:

  • We are always open to take on new products in our business portfolio. If you have some unique products, please contact us with the following information:

1) Company Presentation

2) Product Information

3) Business Model (how you want to market your product with us)

Distribution
Art
Engineering